Support

Zoho Assist

Remote support software

Provide remote support and access computers from anywhere.

Key Features

Screen Sharing

File Transfer

Multi-monitor Support

Session Recording

Mobile Support

What Customers Say

★★★★½
4.7 out of 5 Based on 4,200+ reviews
AT
Alex Thompson
Tech Support Pro
★★★★★

"Remote support has never been easier. Our team can connect to client computers in seconds. The unattended access feature alone has saved us countless hours."

SL
Sarah Lee
Help Desk Global
★★★★★

"We switched from TeamViewer and saved 40% on costs while getting better features. The mobile app is excellent for on-the-go support."

MB
Michael Brown
Managed Services Inc.
★★★★

"Reliable remote support solution. The session recording and reporting features help us maintain compliance and improve our service quality."

Simple Pricing

Starting at

$10 /month
View All Plans

Frequently Asked Questions

What is Zoho Assist used for?

Zoho Assist is a remote support and access software that allows IT support teams to troubleshoot remote devices, provide on-demand support, and manage unattended computers. It's ideal for MSPs, IT help desks, and businesses that need to support remote employees or customers.

Is Zoho Assist secure?

Yes, Zoho Assist is highly secure with end-to-end encryption, SSL/TLS protocols, multi-factor authentication, and role-based access controls. It complies with GDPR and SOC 2 standards, ensuring your remote sessions and data remain protected.

Can I use Zoho Assist for unattended access?

Yes, Zoho Assist supports unattended remote access. You can deploy agents to computers and access them anytime without requiring someone to be present at the remote end. This is perfect for managing servers, kiosks, or remote workstations.

What devices can I connect to with Zoho Assist?

Zoho Assist supports Windows, macOS, Linux, iOS, Android, and Chromebook devices. You can provide support to virtually any platform from any device, including mobile phones and tablets.

How does pricing work for Zoho Assist?

Zoho Assist offers flexible pricing based on number of technicians and concurrent sessions. Plans start at $10/technician/month for on-demand support and $15/technician/month for unattended access. Annual billing offers significant discounts, and you can mix and match plans based on your needs.

Part of Zoho One

Get Zoho Assist along with 45+ other apps for one price with Zoho One.

Learn About Zoho One

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